Refund policy

Returnpolicy

How to return:

Please read below before you're returning your items.

To return your item, go to our return portal here.

For our returns we only ask that the following requirements are met:

The parcel is being returned within 14-days after delivery date.
Item/s must be in original condition with tags and hygiene seal remaining in place. Any merchandise returned must be received back in its original condition.
Items must not be worn, altered or have stains from make-up, deodorant, sweat or any other substance on them. We recommend briefly fitting your item over your underwear and keep the bikini in the provided packaging for protection.

Return shipping costs are covered by the customer. We only accept returns that are provided with a track and trace code. These costs will be deducted of the total order amount. So you will receive a refund minus the return shipping costs.

Please note: Customers are responsible for all shipping and duty charges incurred on the returned item(s). We cannot collect returns from any other address or postal point. We are not liable for returns lost in transit or stuck in customs. So please pre-pay the taxes (if applies) and only return your parcel with a track and trace code.

We will not accept any returns that do not meet above requirements.

In the event of a faulty item

In the rare case that one of our items shows an imperfection upon receiving it, let us know within 48 hours from the delivery by contacting our customer service via email, or via the contact page. Please title the subject of the email with "faulty item".

Include your order number and an image of the fault in the email.
Once we received your email we will inspect the fault, if the item is deemed faulty it will be replaced with store credit in the form of a giftcard. We will cover the costs of shipping for the new order.